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Shipping Policy

Welcome to vihsawpet.com. We are committed to providing our customers with safe and reliable product delivery services. The following shipping policy applies to all orders placed through this website.

  1. Shipping Scope
    Currently, vihsawpet.com only provides shipping services within the United States. We do not offer international shipping, nor do we ship to countries or regions outside of the United States.
  2. Order Processing Time
  • Order processing time: 1–2 business days.
  • Domestic transit time: Estimated 5–10 business days.
  • Total estimated delivery time: 6–12 business days.
    Please note that delivery may be delayed due to holidays, severe weather, or other uncontrollable factors.
  1. Shipping Carriers
    Depending on the delivery address and order specifics, we may utilize the following shipping carriers:
  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx (Federal Express)
    The specific carrier will be determined at the time of shipment. Once an order has been dispatched, customers can track its progress using the provided tracking information.
  1. Shipping and Import/Export Standards
    All orders within the United States are processed and shipped in compliance with applicable U.S. regulations regarding transportation, safety, and the distribution of goods.

As we do not currently offer international shipping, we do not accept international orders or facilitate cross-border exports. Should such services become available in the future, they will be handled in accordance with all applicable import/export regulations, customs requirements, and relevant shipping standards.

  1. Shipping Costs
    Shipping costs will be clearly displayed at checkout. Any free shipping offers or other delivery promotions will be subject to the terms and conditions published on our website.
  2. Delivery Delays
    In the event of a delivery delay caused by weather, high-volume periods, incorrect addresses, or force majeure, we will do our best to assist you in checking the status of your order. We recommend that customers carefully verify their shipping address before placing an order.
  3. Issues with Packages
    If a package is lost, damaged, or shows no tracking updates for an extended period, please contact us promptly so that we may assist in investigating and resolving the issue.